Terms and Conditions

Our location
Húsavík Adventures is located in Húsavík in the northeast part of Iceland. Húsavík Adventures RIB boats depart from Húsavík Harbour.
Our Buggy tours depart from Mývatn Activity’s headquarters in Reykjahlíð, Mývatn next to Icelandair Hotel Reynihlíð.

Before your go on the tour
Before your tour you have to come to our ticket office and collect your ticket/tickets no later than 30 minutes before departure. In the RIB Whale Watching tour boarding time is 15 minutes before departure. By then passengers should have got their floatation overall and safety vest which is supplied during the trip.
It is passengers responsibility to arrive in time otherwise there is a risk of loosing reserved seats that have not been paid.

Clothing
RIB Whale Watching: We offer warm water resistant overalls and safety vests during the trip, the overalls will keep you warm and dry but it´s still recommended to bring your own warm clothes. Gloves and hats are a must.
Buggy tours: We offer warm resistant overalls, gloves, helmets and boots. Warm clothes underneath are always a good idea, especially when the weather is cold.
Cancellations and Changes 
All activities: Reservations that are cancelled more than 24 hours before departure will be fully refunded. Cancellations less than 24 hours before departure will be charged half price.  For cancellations and changes of reservations contact Húsavík Adventures on email whales@husavikadventures.is
All tours are dependant on the nature.  Weather and sea conditions are different every day, therefore we reserve the right to change or cancel scheduled departures,  this is for your safety as a passenger. If the weather causes that we need to cancel or change scheduled departure all customers receive a full refund or can book another trip depending on availability.
RIB Whale Watching: All Whale Watching trips are dependant on the wild nature of Skjálfandi Bay. The nature is unpredictable. The chances of seeing whales are overwhelming with up to 99% rate of seing whales during trips over the last years.  If no whales (dolphins included) are seen on the tour, passengers are welcome to join another Húsavík Adventures tour free of charge, depending on availability. We do not refund tickets if no whales and/or dolphins are seen on the tour.
 
Health issues
People that have health related issues such as a weak heart, bad back, epilepsy or mobility issues should contact us prior to booking and we will be happy to assist you. It is always the captains decision to stop people from going on the tour.

Prices 
All prices are shown on our website www.husavikadventures.is in icelandic krona for season 2017.  Online payments are charged in Icelandic krona
Contact details
Email:  whales@husavikadventures.is
Phone no: +354 853 4205