Terms and conditions
Húsavík Adventures

Our location
Húsavík Adventures is located in Húsavík in the northeastern part of Iceland. Our RIB boats Kría and Kjoi depart from Húsavík Harbour.

Before you go on the tour
Before your tour, you have to come to our ticket office (Garðarsbraut, 640 Húsavík) and collect your boarding card no later than 30 minutes before departure. Please note that we share the building with our parent company North Sailing.

There is limited parking in front of our office, but plenty of other options in town. We recommend parking right behind the Húsavík church or by the harbor.

As soon as you check-in, we will start getting ready in our dressing room. 20 minutes before the tour departure, all the passengers will receive a floatation overall and a life jacket which is supplied by the crew members.

It is the passenger’s responsibility to arrive on time. Otherwise, there is a risk of losing reserved seats.

Clothing
We offer water-resistant overalls and safety vests during the trip. The overalls will keep you warm and dry but it is still recommended to bring your own warm clothes. Gloves and hats are a must.

Minimum number of passengers

Our daily tours requires a minimum of 4 pax. If this number won’t be reached, our ticket office staff will be in contact to offer you other tours or departure times available.

If non of this options will suit your traveling plans, you are entitled to be fully refunded.

Cancellations and Changes
Reservations that are canceled more than 24 hours before departure will be fully refunded.
Cancellations less than 24 hours before departure will be charged full price.

For cancellations and changes of reservations please contact Húsavík Adventures on email whales@husavikadventures.is

All tours are dependent on the weather and sea conditions. These can be different every day, therefore we reserve the right to change or cancel scheduled departures. This is for your safety as a passenger. If the weather conditions do not allow us to depart, then we need to cancel or change scheduled departures. All customers will receive a full refund or can book another trip depending on availability.

Light rain is not a reason to cancel a tour. In that case, you will be provided a raincoat and waterproof boots if needed.

Return Ticket
Whale-watching tours depend on the wild nature of Skjálfandi Bay. As we all know, the nature is unpredictable. The chances of seeing whales are overwhelming with up to 99% rate over the last years.

However, if no whales (dolphins included) are seen on the tour, passengers are welcome to join another Húsavík Adventures tour free of charge, depending on availability. We will give you what is called a “Return Ticket” that has no expiration date and it is untransferable. Return tickets will be exchanged at the Ticket Office and can not be booked in advance. If return ticket has been prebook online, Húsavík Adventures has the right of cancelling the booking.

Please note that we do not refund tickets if no whales and/or dolphins are seen on the tour. This is a fixed rule for all the whale-watching companies in Húsavík.

Health issues
People that have health-related issues such as a weak heart, bad back, epilepsy, or mobility issues should contact us prior to booking and we will be happy to assist you. The same goes for pregnant people. 

It is always the captain’s decision to prevent people from joining the RIB boats or to recommend them to join another tour, based on safety concerns. If you have a medical condition that does not allow you to join a tour and have not contacted us in advance, refunds will not be offered. 

Age restrictions
The minimum age onboard is 8 years old or 130 cm.

Prices
All prices are shown on our website www.husavikadventures.is in icelandic krona for season 2023/2024. Online payments are charged in Icelandic krona.

Contact details
Do you have any questions? You can reach us anytime!
Email:  whales@husavikadventures.is 
Phone no: (+354) 853 4205